Privacy Policy

Privacy Policy of Gregory Catering Limited

Effective Date: 21/09/2024

At Gregory Catering Limited ("we", "us", "our"), we value the privacy of our customers, employees, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you engage with us through our website, events, or any services we provide. By using our services, you agree to the terms outlined in this policy.

1. Information We CollectWe collect several types of personal information to provide our services efficiently:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Business Information: Company name, job title, VAT number (if applicable), and business address.
• Payment Information: Bank account details, credit card information, and other payment-related information.
• Usage Information: Data regarding your interactions with our website (e.g., IP address, browser type, access times, and pages viewed).
• Event-Related Information: If you attend one of our events or catering services, we may collect dietary preferences, event attendance details, and any special requests.

2. How We Use Your InformationWe use your information for the following purposes:

• Service Delivery: To process your catering orders, communicate with you, and provide updates about your bookings.
• Payment Processing: To process payments and send receipts.
• Customer Support: To respond to your inquiries and provide customer support.
• Marketing: To send you promotional content, special offers, and other information about our services (if you have opted in).
• Legal Compliance: To comply with legal obligations, such as maintaining records for tax purposes.

3. Sharing of Your Information We do not sell, trade, or rent your personal data to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processors, email services, or event management platforms.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., court orders or government regulations).
• Business Transfers: In the event of a merger, sale, or acquisition of Gregory Catering Limited, your information may be transferred to the new entity.

4. Data SecurityWe take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet can be entirely secure. We encourage you to take care when sharing your personal information.

5. Your RightsYou have certain rights regarding your personal information under applicable privacy laws, including:

• Access and Correction: You can request access to your personal information and ask for corrections where necessary.
• Erasure: You may request the deletion of your personal data, subject to certain legal obligations we may have to retain your data.
• Data Portability: You can ask for a copy of your personal information in a structured, commonly used, and machine-readable format.
• Marketing Opt-Out: You may opt out of receiving marketing communications from us at any time by using the "unsubscribe" link in our emails.

6. Retention of Your InformationWe retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking TechnologiesOur website uses cookies and similar technologies to enhance your experience and track usage data. Cookies are small text files placed on your device that help us understand how our site is used and improve its performance. You can control the use of cookies via your browser settings.

8. Links to Third-Party WebsitesOur website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact UsIf you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Gregory Catering Limited
Email: ben@gregorycatering.co.uk
Phone: 07918 936496
Address:  The Mill, Canal Street, Derby, England, DE1 2RJ 

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services or contact us for further clarification.